Frequently Asked Questions
My pet has special health needs. Can I feed In Clover supplements?
After extensive clinical research and decades of field study, In Clover supplements have been given to hundreds of thousands of pets, all unique in their health requirements. In our 20-year history, we have never had a serious adverse event reported for any of our products, regardless of needs. This stellar track record makes us confident enough to give all In Clover supplements to our very own pets, and some of us even take the products ourselves!
If you have any concerns about using In Clover supplements, we encourage you to consult your veterinarian who fully understands your pet’s history. Most information your vet will need is available on our website, but we’re also happy to speak directly with the doctor.
These supplements are amazing! Can I take them, too?
While In Clover products are developed for pets, we believe they deserve products made with 100% human quality ingredients made to the same standards of any human supplement. And, yes, the employees at In Clover do take the products themselves.
I’m with a shelter, rescue or other charitable organization and would like to request a donation.
In Clover is a proud supporter of animal advocates everywhere, and each year, In Clover makes financial and product donations to pre-selected animal-related organizations, rescues and charities. So we can best serve our established partners, we do not accept solicitations for donations.
What if I need to return a product?
Thanks to the extensive research and development that goes into every In Clover supplement, we’re confident in the quality, effectiveness and convenience of our products. That’s why we back our products with a 100% satisfaction guarantee. If for any reason you’re not completely thrilled with an In Clover supplement, you may return it to the retailer you purchased it from for a complete refund.
Please note: Products cannot be returned directly to In Clover, and In Clover does not honor the guarantee for products purchased from unauthorized retailers.
What is the difference between OptaGest and Fresh Digest?
Fresh Digest and OptaGest are exactly the same product. The only difference is the labeling and the geographic availability. No matter if you purchase OptaGest or Fresh Digest, the ingredients and the administration the same. So, whichever version of the product you can find, grab it!
I have a small dog or cat. Can you help me determine how much OptaGest or Fresh Digest I should feed?
For animals around 10 lbs. or less, we recommend feeding ¼ tsp. of OptaGest or Fresh Digest daily, distributed among each meal. So, if you feed two meals a day, you would add 1/8 tsp. to each meal.
Yikes! My OptaGest/Fresh Digest is hard! What happened and what do I do?
While this is uncommon, occasionally OptaGest or Fresh Digest powder can solidify and become hard. This occurs when the product draws in moisture from the air and is more likely in especially humid climates. If this happens to you, please contact your retailer to exchange the product for a fresh bottle. To avoid it from happening again in the future, we recommend taking about a week’s supply of product out of the bottle and placing it into a storage container (like Tupperware). Then, tighten the lid on the bottle and keep it in the refrigerator to avoid any moisture from seeping in. Repeat this process weekly. This practice will also reduce the frequency the bottle is opened and reduce the likelihood of moisture in the air being absorbed.
Contact In Clover
Have a question about one of our products, an ingredient we use or anything else? Check out our frequently asked questions above. If you don’t see the information you’re looking for, use the form to send a message straight to our Boulder, CO offices or call us at 877-987-PETS (7387). We’ll get back to you as quickly as possible!
And, don’t forget to stay in touch on Facebook.
Looking for a donation? Please view our donation policy.